Restaurants Operating as a Tenant in a Hotel, are constantly engaging in Mutual Brand Building with the Hotel’s Prestige Namesake and Corresponding Target Demographics. As a result, the FnB Operator on Premise needs to maintain a certain perceived value of the meal offered to customers and hand-in-hand the dining experience with that meal. Hence the Customer Experience is key for profit-making , and constant engagement will ensure customer loyalty which results in higher average order – for every tier of meal packages.
Engage in Mutual Brand Building with the Hotel’s Prestige with various software such as:
> Middleware, API integration, POS system / POS consultation
> Online ordering, self-service kiosk / digital kiosk, order management system,
> Customer relationship management (customer loyalty)
> Merchant console & performance dashboard.