Products
Outside of Physical Venue
Get customers to order anywhere. Aigens provides Omni-channel online ordering solutions for mobile order, mobile-friendly online food ordering and QR payment / QR menu.
Menu to customers - wherever, whenever
Capture orders comes up from social media platform (Facebook, Instagram, Tiktok)
Mobile online ordering / Mobile ordering as new channel of business
- Allow future order for delivery, pick up, or dine in
- Not only focus on nearby customers, but also catch customers beyond your restaurant area
- Promotions on mobile menu attract return customers to increase customer purchase
Own your customer data & lifestyle habits
Revamp your website to be a self-owned FnB online ordering
- No commission needs to share with food aggregator
- Set relatively lower pricing and special promotion to increase customer benefit
- Branding and CRM (Customer Relationship Management) to increase repeat customers
The faster access, the faster online orders, which increase more sales
Increase customer satisfaction and lead more sales
- QR order on promotion materials can get customer from offline to online
- Easy sharing – 1 flyer shared among friends
- Merge QR order and restaurant logo, so you can do branding and promoting at the same time
Success Cases
Solution
Aigens, pro omni-channel online ordering solution for Burger King Singapore which includes Self Service Kiosk, Mobile-friendly Online Ordering as well as a Loyalty Program. Like most of our partners, Self Service Kiosk and Mobile-friendly Online Ordering improves customer satisfaction and service levels, reducing the trouble of short-staffed and long queues. Orders from different channels handled simultaneously, precisely.
Self-order Kiosk, Smartphone Mobile Ordering, Loyality App
Solution
Aigens provided solutions for Genki Sushi Hong Kong & China which includes Self Service Kiosk, Mobile-friendly Online Ordering as well as a Loyalty Program. Like most of our partners, Self Service Kiosk and Mobile-friendly Online Ordering service levels reduced the trouble of short-staffed and long queues. Also, with a well developed central hub, orders from different gateways are handled simultaneously, precisely.
Self service Kiosk, Mobile-friendly Online Ordering, Web order and Customer Loyalty App
Frequently Asked Questions
Diners can now be more greatly influenced to
when FnB owners/operators constantly engage them on social media platforms, websites, E-mailers & App experience.
FnB owners/operators can now allow diners to place orders on social media ads, social media posts, homepages, Google ads, and many more mobile touch points. Imagine every diner catching up on social lifestyle articles, playing mobile games – and the FnB prompting the diner to place an order. This means FnB owners/operators can also save money by making concisely & efficiently targeting the right fit of diners to the right promotions (e.g. fast food single promos ads to gamers ; family combos ads on parenting websites ; Japanese meal packages on Japanese lifestyle social media groups)
Diners can now be more greatly influenced to
when FnB owners/operators use targeted web advertising – saving costs and increasing revenue.
FnB owners/operators can now save money using targeted ads. Building your own brand website or using an aggregator platform, you can concisely spend ads to target the right demographics to fit each meal package + retarget these diners and upsell & cross sell them using analytics tools like Google Analytics (GA). All these inhouse easy to use data to increase customer loyalty & driving user experience (e.g. knowing the lifestyle of your diner, FnB owners/operators can target each meal time with the right recommendation to the users’ lifestyle. In addition – FnB owners/operators with social media messaging platforms can push special menu orders as part of CRM (Customer Relationship Management) /loyalty build. Increased customer experience means increase orders
QR codes are here to stay in this new era of Covid. FnB owners/operators can engage orders through QR codes placed on out-of-home advertisements in the form of flyers/leaflets (e.g. through mailbox distribution, flyers placed inside takeaway boxes – engaging diner for weekly specials). QR codes may also be placed around office/shopping centre/residences – for order ahead for takeaway/pick-up or reservations.
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